Claims and Premium Support Officer
⚲ Australia-based | Full-time and Remote (Greensborough, Victoria if you would like an office space)
What you’ll do:
Conduct initial personal insurance claim phone calls;
Monitor premium payments, follow up on outstanding accounts, and liaise with insurers and clients;
Assist in resolving client inquiries related to claims and premium payments;
Collaborate with internal teams to enhance service delivery and operational efficiency;
Maintain accurate records;
Ensure all compliance and regulatory requirements are met.
What you’ll bring to the table:
Ideally have a minimum of 2 years experience working with personal insurance or personal insurance claims. On top of this the below is expected:
Strong attention to detail and problem-solving skills;
Excellent communication and interpersonal abilities;
Proficiency in Microsoft Office and financial management systems;
Ability to work independently and as part of a team.
Ready to be a part of something great? Send your application at careers@skye.com.au and join our awesome team!
Who you are:
Attitude is the most important thing we will be looking for and some attributes we highly regard are below:
A growth mindset & someone who is coachable
Willing to speak up and give constructive feedback
Ability to simplify complex personal insurance terms
Attention to detail
Organised and efficient with your time.
Great email, time, and task management skills
Great with technology
Self-motivated
You don't take yourself too seriously.
Send your application at careers@skye.com.au or click apply to join our awesome team!